Rabu, 22 Mei 2013

Improve Ur Listening Skill

  1. Maintain eye contact – eye contact keeps you focused on the conversation at hand and keeps you involved
  2. Focus on using inviting body language, such as making eye contact, uncrossing your arms, and turning your shoulders so you’re facing the person speaking. Use your body to show your interest and concern such as nodding year head.
  3. Avoid thinking about what you’re going to say next.   Try not to get ahead of the speaker by finishing his or her thoughts in your mind before the person is finished speaking
  4. Participate in active listening by encouraging the speaker with nods and affirmative words.
  5. Paraphrase and repeat what you heard when it’s your turn to talk. Don’t interrupt – If you’re interrupting the person speaking to get your point across, you’re not listening
  6. Ask questions or request examples for clarification and to get a better understanding of what is being said.
  7. Stop doing other things — fidgeting, texting, reading, etc., — while someone is speaking to you.
  8. Focus on content, not delivery. If you find yourself counting the number of times someone clears their throat, touches their nose or  says uh, your attention is not on the subject matter and you need to refocus more on the message.
  9. Ask open ended questions. Closed questions close the door to further conversation by giving a yes or no answer. Whereas, open questions allow for access to further dialogue. For example, the speaker might say, “I don’t like my hair” The listener might respond, “What about your hair don’t you like?” or, “Tell me more about your feelings regarding your hair”.
  10. Pay close attention to a speaker’s body language – posture, eye movement and facial expressions.  This will give you cues to the meaning behind the words being spoken and what he or she is really trying to convey.

Tidak ada komentar:

Posting Komentar